Implement changes to your organization in a controlled manner. Stabilize your IT services, make them reliable and predictable, adapt them to evolving business needs. Eliminate unauthorized and failed changes.
Enable change while minimizing disruptions
- Establish procedures for managing change requests in an efficient manner
- Set up change types, roles, statuses to manage change cycle
- Strengthen traceability – track root cause of problems, related actions, and all assets and incidents in between
- Link CIs with change requests to keep track of CIs affected
CAB and change approval to meet required visibility
- Create a Change Advisory Board and create approvals based on roles
- Send and receive automated change requests notifications on pending requests via email with a simple sign-offs to multiple levels of succession
- Strengthen traceability – trView tasks and changes added automatically to the Change Calendar
- Monitor the changes during implementation and refer to the change management calendar for easy planning
- Provide a convenient reference point with a detailed record of previous requests and paths
- Facilitate improvement by providing historical data, past insights, asset and incident information
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