Advanced reporting

Get in-depth insight into service desk performance, make informed decisions, identify problems and improvement areas, and plan based on success.

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Measure performance

  • Get easy access to reports for incidents, changes, and assets.
  • Monitor asset status, attributes, flow, location, users and usage at any step of an asset lifecycle. Receive insight into the operational health of an asset and its composite systems.
  • View real-time data using various filters or formats to identify and resolve problems.

Receive best insights by using different reports forms

  • Pre-defined reports – choose among a number of ready-made reports or create custom templates for future use.
  • Custom reports – create tailored reports.
  • Visualizations – provide clarity to reviewed data and present it in an eye-catching way thanks to smart charts and graphs.
  • Cross-module reports – generate reports based on group, type, association or department.

Schedule reports for greater transparency

Automate reports to keep key stakeholders informed on relevant to-level data. Send automatic and scheduled updates. Bring transparency to co-workers, manager, and executives.

Discover MINT Service Desk

Get Mint Service Desk for free to see how easily you can implement ITIL best practices and improve your company’s daily operations.

Schedule your test drive with Mint Service Desk.