The main section to manage all users is this one. You will find all your users here in four sections: “Agents”, “Administrators”, “Customers” and “Unassigned”. Click on each section to see the details and the list of users assigned to each profile. The first section is “Agents”, you will see the list of your agents, you can edit their profiles, assign the roles and deactivate the accounts, just click on the buttons: “Deactivate”, “Role” and “Edit” on each agent and change what you need. “Administrators” and “Customers” sections are very similar, the users will be displayed, and you can edit their profiles, assign the roles and deactivate the accounts. The last section “Unassigned” will displayed all the users that filled the form on the “Sign Up” section. You can “Activate”, assign the “Role” and “Edit” each account, in the “Role” section you will be able to assign the user as “Agent”, “Administrator” or “Customer, don’t forget to save your changes.