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Tailored Solutions for Every Industry
Service Desk Software for Logistics
Streamline your logistics operations with a service desk solution designed to handle everything from fleet management to supply chain issues. Gain real-time insights, automate workflows, and ensure efficient coordination across your entire logistics network.
Enhance Customer Support with Efficient Ticket Management
Deliver exceptional customer service with Mint Service Desk. Manage all your customer interactions from a single platform, track requests, and resolve issues faster. Empower your support team to provide seamless service and build stronger customer relationships.
Simplify IT Support in Education
Support your educational institution with a service desk tailored to its unique needs. Manage IT resources, handle student and faculty requests, and ensure smooth operation of your educational services. Improve response times and keep your campus running smoothly with an intuitive, user-friendly platform.
ITSM | Service Management | Asset management
Customer portal
Empower your customers with a self-service portal that allows them to submit and track requests, access real-time updates, and solve issues quickly through a knowledge base.
Custom forms
Streamline the request submission process with customized forms tailored to specific needs. Gather all necessary information upfront to reduce delays and speed up resolutions.
Contracts
Manage all your contracts in one place. Get automated reminders for important dates, track performance, and ensure compliance with ease.
Email Integrations
Automate ticket creation from incoming emails, centralize your support process, and reduce the need for manual input. Simplify communication with your support team.
Statuses
Track the progress of every ticket with clear, defined statuses. From “New” to “Resolved,” keep customers and teams updated at every step.
SLA
Ensure timely responses and resolutions by tracking Service Level Agreements (SLAs). Stay on top of deadlines and never miss an important issue.
You decide what works best for you!
Custom Integrations and development | On-premises ITSM
Proudly partnering with our Clients
"Great System"
What do you like best about Mint Service Desk?
It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
What do you dislike about Mint Service Desk?
Nothing! It was awsome, I really think is perfect for beginners.
What problems is Mint Service Desk solving and how is that benefiting you?
My work now is easier, we can organice and control everything!
"Fast reaction upon issues."
What do you like best about Mint Service Desk?
Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.
What do you dislike about Mint Service Desk?
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.
What problems is Mint Service Desk solving and how is that benefiting you?
missing information in our systems, VPN conectivity problems, hardware issues, etc.
Join the group of our satisfied clients!
