Streamline your operations
with fully integrated Service Desk
and Asset Management.

Mint Service Desk is the first ITSM Software that brings
you functionalities of enterprise size platforms for
a reasonable budget.

High Performer Winter 2023
High Performer Winter 2023
High Performer Winter 2023
High Performer Fall 2023
Capterra score 4.8

We’re Here to Simplify Your Workday

Mint Service Desk isn’t just another tool—it’s the solution that brings clarity to your processes and relief to your daily challenges. We don’t just help; we transform how you work, making your day smoother, your team stronger, and your results unstoppable.

Real Solutions for Everyday Challenges.

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End the Asset Management Guesswork

Say goodbye to outdated spreadsheets and missing assets.

With Mint Service Desk, you can track, secure, and manage everything from laptops to licenses—all in one place.

Centralize Everything You Need

No more jumping between tools or lost emails.

Keep your tickets, documentation, and team communication neatly organized in a single, user-friendly platform.

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Make Collaboration Seamless

Empower your teams with real-time collaboration and shared resources.

Everyone gets the clarity they need to resolve issues faster and more efficiently.

Reduce Human Error with Custom Workflows

Prevent mistakes with tailored ticket lifecycles and automated processes.

Control every step and guide your team toward consistent, reliable results.

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Don’t just take our word for it.

"As simple as possible, great for freshmen."
"The system has many functions that greatly facilitate my work. An additional plus for easy installation and the ability to configure for my own needs."
"Best system for complaint management in logistics and food market."
"Flexible and easy to use ITSM software. I am happy with the software for now and would recommend it for our customers that are in the need of helpdesk software for their teams."
"Easy to use and implement service desk system with good support."

Frequently Asked Questions

What is Mint Service Desk?
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Mint Service Desk is an advanced service management solution designed to simplify and optimize your daily workflows. It provides a centralized platform where you can manage tickets, assets, documentation, and team communication efficiently. Whether you’re looking for better organization, faster resolutions, or enhanced collaboration, Mint Service Desk is the tool to make it happen.
Who is Mint Service Desk for?
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Mint Service Desk is tailored for organizations of all sizes, from small businesses to large enterprises. It’s ideal for IT teams, logistics departments, customer support centers, and any team that handles complex processes or a high volume of requests. Our platform adapts to your needs, no matter the industry or scale.
Can Mint Service Desk be customized?
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Yes! Mint Service Desk is highly customizable to fit your organization’s specific requirements. You can create custom fields, configure workflows, and even design bespoke plugins. Whether you need to tailor ticket statuses, add geolocation features, or build integrations, Mint Service Desk gives you the flexibility to make the system truly yours.
How do I get started with Mint Service Desk?
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Getting started is easy. Simply sign up for a trial on our website, and our team will guide you through the onboarding process. We’ll help you configure the platform to fit your workflows and ensure you’re ready to hit the ground running.
Does Mint Service Desk integrate with other tools?
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Yes, Mint Service Desk integrates with popular tools and platforms, such as email clients, CRMs, and communication tools. Additionally, our open API allows you to build custom integrations to streamline your workflows even further.

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Experience the power of efficiency – trusted by businesses worldwide.
"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager

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