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Jira Too Heavy? Zendesk Too Pricey? Try Mint Instead.

Streamline your ITSM – faster setup, simpler interface, and lower costs.

High Performer Winter 2023
High Performer Winter 2023
High Performer Winter 2023
High Performer Fall 2023
Capterra score 4.8

We’re Here to Simplify Your Workday

Mint Service Desk isn’t just another tool—it’s the solution that brings clarity to your processes and relief to your daily challenges. We don’t just help; we transform how you work, making your day smoother, your team stronger, and your results unstoppable.

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It’s simple. Yet, powerful.

Simple by Design — No Training Required

Mint Service Desk is built for speed and clarity. The interface is intuitive and familiar, even for non-technical users. Your team can start managing requests immediately — no onboarding marathons, no certifications, no “admin-only” complexity. Just log in and go.

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Custom Development and Integrations, On Your Terms

Need a workflow that’s specific to your industry? A custom API integration? Or maybe a feature Jira refuses to build? With Mint, you're not locked into rigid structures — we offer custom development to fit your unique needs. Whether it's adjusting automation or building an entirely new module, our team has your back.

Lower Total Cost of Ownership

Pay less than Jira Service Desk, Freshservice, or ServiceNow. Mint Service Desk gives you all the core ITSM power — without the bloated price tag. Save on licensing, training, maintenance, and implementation. Whether you’re switching from a legacy tool or moving off an overpriced platform, Mint delivers significant cost reductions without compromise.

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Run It Your Way — Cloud or On-Premises

Your business, your infrastructure. Deploy Mint Service Desk in the cloud or host it on your own servers — ideal for organizations with strict compliance or internal IT policies. We support both models equally, so you don’t have to make compromises.

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Don’t just take our word for it.

"As simple as possible, great for freshmen."
"The system has many functions that greatly facilitate my work. An additional plus for easy installation and the ability to configure for my own needs."
"Best system for complaint management in logistics and food market."
"Flexible and easy to use ITSM software. I am happy with the software for now and would recommend it for our customers that are in the need of helpdesk software for their teams."
"Easy to use and implement service desk system with good support."

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