Mint Service Desk team is based in Poland, but we do business globally. Our specialists provide ITSM solutions, IT services, and support to companies all over the world. In our business, we are characterized by professionalism, timeliness, and ambition to create Service Desk of the highest quality at affordable price packages for all enterprises. Technical aspects do not limit us, we use the latest technologies and focus on continuous development as well as innovative and individual approach to the Client.
It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
Nothing! It was awsome, I really think is perfect for beginners.
My work now is easier, we can organice and control everything!
Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.
missing information in our systems, VPN conectivity problems, hardware issues, etc.