Service Desk Software for Logistics

Simplify your logistics and discover a new dimension of efficiency with Mint Service Desk.

Customizable and effective ITSM platform for logistics

The logistics industry is characterized by many complex processes that require supervision and an appropriate, comprehensive approach. Mint Service Desk is an ITSM system that was created to improve the implementation of logistics processes and organize activities. Thanks to the easy configuration, people from the logistics industry are able to handle many different suppliers and manage all contracts in one system. The multi-functionality of the software ensures control of assets within the company, standardized communication with clients and suppliers, automatic network identification of IT assets in the company and efficient monitoring of the implementation of individual requests.

Track your assets, tickets directly on the map.

Manage all your fleet, IT, and infrastructure cases to ensure that they are routed to the dedicated team, and track them until the successful closure.

Efficiently and effectively solve emerging incidents, enable change, and problems arising in the Transport and Logistics sectors.

Creating any categories of assets containing a list of hardware from vehicles to maintenance, up to Client tickets on products, and the management of any returns or complaints. Thanks to MintSD, your transport and logistics departments are always up to date software.

We know and understand logistics.

In many cases deployment of the service desk software is just the beginning. Our Team can work for you to prepare custom integrations upon request.

Need to track your RMA cases? Complaint management in Mint Service Desk is being widely used by leaders in logistics industry.

Need more graphical information over your tickets or assets? Where are they at the moment? Mint Service Desk provides a dedicated map module that can present you current information over position of each asset or ticket.

Take it for the ride.
Try it free for 3 days!

Experience all the features of Mint Service Desk with our 3-day trial. See how easily you can streamline IT management in your company.

Need more information? Let’s talk business.

Our sales team is ready to assist! Learn more about how Mint Service Desk can support your business and find the perfect solution tailored to your needs.

"Fast reaction upon issues."
What do you like best about Mint Service Desk?

Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.

What do you dislike about Mint Service Desk?

so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.

What problems is Mint Service Desk solving and how is that benefiting you?

missing information in our systems, VPN conectivity problems, hardware issues, etc.

Emmanuel L.
Senior T&L / Manufacturing
"Great System"
What do you like best about Mint Service Desk?

It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.

What do you dislike about Mint Service Desk?

Nothing! It was awsome, I really think is perfect for beginners.

What problems is Mint Service Desk solving and how is that benefiting you?

My work now is easier, we can organice and control everything!

Tamara V.
Customer Relationship & Digital Marketing Senior Manager
Palletline

We interviewed Alex Webb, Palletline Lead Infrastructure Specialist to find out more about the implementation of Mint Service Desk system in his company.

Read use case