Frequently Asked Questions
See Mint Service Desk in action!
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Watch Mint Service Desk in action
Not ready to schedule a demo just yet? Watch our quick video tour on YouTube to explore Mint Service Desk’s core features, see the intuitive interface in action, and learn how it can make your team’s job easier. Let our platform speak for itself!
Proudly partnering with our Customers.
"Great System"
What do you like best about Mint Service Desk?
It is a great system to start, if you need a powerful, easy and simple service desk and asset management, MINT is the one. It also handles more features like SLA and full ITSM. It is very easy to communicate with customers having all communication in their chat view.
What do you dislike about Mint Service Desk?
Nothing! It was awsome, I really think is perfect for beginners.
What problems is Mint Service Desk solving and how is that benefiting you?
My work now is easier, we can organice and control everything!
"Fast reaction upon issues."
What do you like best about Mint Service Desk?
Mint's Service Desk, has allowed my organization to easily and quickly respond to user's requests and issues, has improved communication through the organization and allowed for a better issue tracking.
What do you dislike about Mint Service Desk?
so far nothing, the functionality has helped us to keep good track of pretty much any departamental need.
What problems is Mint Service Desk solving and how is that benefiting you?
missing information in our systems, VPN conectivity problems, hardware issues, etc.
Learn how we help our Clients.
Our Client modernized its internal IT and operations support by implementing Mint Service Desk to replace fragmented ticketing tools. The new centralized platform streamlined service management, improved response times, enhanced visibility across regions, and enabled data-driven decision-making.
Oakford Technology, an IT services provider for the Education sector in the UK, implemented Mint Service Desk On-premises to standardize service delivery, improve SLA visibility, and maintain full control over sensitive data while supporting multiple schools with diverse IT environments.
