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Effective ITSM platform for your school.
Mint Service Desk Cloud
Experience seamless service coordination with Mint SD.
Features
Contracts
Efficiently manage contracts in one place, ensuring clear visibility and streamlined operations.
SLA
Monitor and maintain your service level agreements to meet customer expectations with ease.
Email Integration
Seamlessly integrate your email communication into the service desk for centralized ticket handling.
Statuses
Define and customize ticket statuses to match your organization’s workflow and improve clarity.
Customer Portal
Provide customers with a self-service portal for faster issue resolution and better user experience.
Custom Forms
Create tailored forms to capture specific data and optimize your ticket management processes.
Knowledge Base
Build and maintain a robust knowledge base to empower users with self-service solutions.
Assets
Organize, track, and manage IT assets throughout their lifecycle in one centralized system.
Reports
Generate insightful reports to analyze performance and support data-driven decisions.
Custom Integrations
Integrate Mint Service Desk with other tools for a seamless, tailored ITSM experience.
Notifications
Keep users informed with automated notifications for updates, approvals, and reminders.
Automation
Simplify workflows with automation, saving time and reducing manual errors.
Products
Complaint Management
Manage all complaints in one system.
ITSM
ITSM platform for managing tickets.
Helpdesk
Provide your teams with a complex Helpdesk.
Asset Management
Manage IT assets in your enterprise.
Vendor Management
Centralize and streamline vendor interactions, contracts in one place.
Service Desk for GIS
Manage tickets and assets on an interactive map, enabling location-based insights for better resource allocation.
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The latest publications about ITSM.
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New functionalities, changes, and bug fixes.
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Asset Management
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Statuses
Vendor Management
Cloud 1.13
28.1.2026
Mint Service Desk Cloud 1.13
Release type: New preview views, ticket management improvements, and UI update
Read more
Price increases in Service Desk and ITSM systems in 2025–2026
Unlock the Power of Approvals in Mint Service Desk: Streamlined Decision-Making for Every Department
Mint Service Desk Returns to SITS - The Service Desk & IT Support Show in 2024
Mint Service Desk will take part in The Service Desk & IT Support Show 2023
Mint Service Desk took part in The Service Desk & IT Support Show in London!
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Recent versions
Cloud 1.01
Mint Service Desk Cloud 1.01
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3.4.0
Mint Service Desk 3.4.0
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3.3.4
Mint Service Desk 3.3.4
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3.3.2
Mint Service Desk 3.3.2
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3.3.0
Mint Service Desk 3.3.0
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3.2.17
Mint Service Desk 3.2.17
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