Billing Management in Mint Service Desk Cloud

The "Billing" feature in a Mint Service Desk Cloud system within the Admin profile is essential for managing the financial aspects of service delivery, including invoicing and handling financial transactions associated with the services provided through the platform. This functionality enables administrators to efficiently track and manage billing information and generate invoices.

Plan & Billing Section

Within the “Plan & Billing” section, administrators can:

• View Subscription Details: Information about your current subscription is displayed, including the number of used agents or storage.
• Manage Subscription:
  • Cancel Subscription: Terminate your current subscription by clicking the “Cancel subscription” button.
  • Renew Subscription: Refresh your license data and renew your subscription by clicking on the “Refresh licenses data” button.
  • Change Plan: Modify your current plan to adjust to changing needs by clicking the “Change plan” button.
• View Invoices: Below the subscription details, there is a section where all your invoices are listed, allowing for easy monitoring and management of financial records.

Features Section

In the “Features” section, additional functionalities for your system can be purchased:

• Purchase New Functionalities: Here, you will find a list of all available functionalities, including those already purchased. This allows for easy expansion and customization of the service desk capabilities as needed.