Company Management

In a Mint Service Desk Cloud system, "Companies" in the Admin profile refer to the organizational entities or businesses that utilize the service desk platform for managing their IT support or other service-related activities. These companies may represent different clients, departments, or branches of an organization that require support services. Admins have the capability to manage various aspects of these companies within the service desk system, such as user accounts, service requests, configurations, and permissions.

To add a new company, you should press the "New Company" button located in the upper right corner of the interface. You will need to fill in the required "Name" field, and you can optionally add information such as "Tax ID," "Address," and "Description." There is also an option on the right side to add your company's logo, which aids in easier identification.

After filling in the necessary details, you can create the new company in the system by clicking the "Create Company" button located in the lower right corner. If you decide not to proceed with creating the company, you can click the "Discard" button to stop making changes.

You can search for a company using the "Search" field. If there is a large number of companies in the system, you can utilize filters such as "Description," "Name," or "Tax ID" to find a specific company. It's important to note that in order to search for a company by these filters, this information must be entered with each company you create.

Additionally, you can edit information about any company at any time by clicking on the "Edit" button to the right of each listed company. This functionality ensures that you can update company details as needed to reflect any changes in their structure or needs.