Type Permissions

"Types Permissions" in the admin panel of a Mint Service Desk Cloud system refer to the access rights or privileges granted to users or groups for managing ticket types within the system. This feature allows administrators to control who can create, modify, or delete ticket types, as well as who can access or use specific types of tickets.

In this panel, you can select roles from the drop-down list. At each problem type, you will find two options to choose from on the right: "Read" and "Write." You can choose one or both options. When you do so, the "Save changes" button will be active to save your changes. You can also discard all the changes and return to the previous state.