Mint Service Desk 3.2.17

Added:

• Virtual scroll in the dictionary control
• Improvements in dictionary values
• Improvements in  loading full content of articles in ticket view
• In the filter by "Customer" add the possibility to search also by e-mail address
• Assignment of values in first assignments when Assigne is assigned by status change
• Ability to send an email to anyone when a private note is selected
• Duplicate the "Cancel" and "Save" buttons in the top right corner - notification binding window
• Support for custom field dictionaries via regex in Automation.
• Swagger to MINT.
• Swagger configuration documentation.

Changed:

• Optimizing request company on creating a request

Deleted:

• Unnesesary Relation Assset in Assets and Relation Ticket in Tickets
• Unnesesary „Add New Queue” button in „Queue Rigths” tab

Bugfix:

• Exclusion of the value "0" in Count From
• Pagination hiding under the window
• Notification timeline error when trying to delete a notification
• Situation where the removal of the draft with a photo removes the attachment from the article in the submission.
• "Reply" loads all images as attachments
• Bulk Actions - Attempting to close a closed ticket displays a message to reopen it
• Required option in tab view
• The tabular view has the wrong article status and there are strange characters in the preview
• Error conditional fields don't work when we have an expanded group
• No side groups when custom field is not completed
• Doubled number of article requests
• Problem with dashboard - dupliacts ticket types
• "attachment" error in tabular view
• Signature is added to Internal note
• Undesired action with "transfer" option
• Reply/email buttons not showing up in table view
• Inline attachment not visible in new application inheriting values
• Bulk Actions - errors in the console
• Translations and typos in Automation
• Unwanted page refresh when selecting attributes in Companies Custom Fields
• Translations in Reports
• Text going out of frame in Generate Document Button in Ticket Details
• Editing in descriptions in Dictionaries
• Live reloading in Estimation and Spent Time services
• Hiding current customer when choose Assign Company User button in Ticket Details
• Translations in Admin Configuration in Tickets
• Create Ticket scenario in Time Trigger in Automation
• Automation name going out of frame in „Run” modal
• Missing live reloads
• Autocomplete in Create Ticket and Ticket Details
• Ability to create Knowledge Base entry
• Displayed tickets in Show Related Tickets in Assets
• Error with possibility to choose back date in Alert date attribute in Assets
• Incorrect Customer Asset Permissions in Assets and My Assets tab
• Translations, filters, buttons and console errors in Reports
• Edit and Delete rights for different agents in Reports
• Time Tracker counting in Reports
• Agent rights to manage other users
• Main dashboard filters
• „Out of office” calendar in User Profiles
• Create email ticket as agent when type incorrect email adress
• Back button in Contracts
• Oauth2 account update in Email accounts
• Error in Create Ticket with private signature chosen
• Setting hours and minutes in Date and Alert Date custom fields
• „Default” custom field visibility in different permissions
• Dissapearing „Save” button when reentering in User profile or Create Ticket and Create Asset
• Inccorrect redirecting in Companies in Asset Details
• Error with relation to default custom field in Assets Definition
• Error of sending notifications to inactive users.
• Button expanding the "Page Size" list in the admin settings of the administrator.
• Relationship with the default category in Assets.
• Error that was displayed in the console when editing Custom Fields on the administrator profile.
• Error that was displayed in the console when saving changes to the Log in Admin Settings of the administrator.
• Modal background formatting with window resizing in Users Admin roles.
• Information display after account creation.
• Incorrect generation of branches in queues on the admin profile.
• Filtering on the client dashboard.
• Error in the relationship of deleted tickets.
• Assigning agents by Message Filters.
• Filters in Custom Field on Tickets and Assets dashboard.
• Incorrect description of "Customer Edit" in Users Role at the administrator.
• "Save" button display error when viewing a ticket.
• Reply All and Reply in Ticket.
• Error when changing the priority on the agent's profile.
• Error in the Autoresponse template.
• Announcements on the admin profile.
• Sorting of values in dictionaries has been fixed.
• Company filtering on agent and customer portals.
• 2FA hooking for new users.
• Modal in Report Time on ticket details.
• Error when creating an asset when the "Edit Asset User" agent role was missing.
• Operation of CF "Relation"
• Error with not being able to duplicate the Custom Field "pool" in the user's profile.

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